Terms & Conditions

Last updated: November 13, 2026

These Terms & Conditions ("Terms") apply to your use of the New Era Skilled Roofing website ("Site") and all services provided by New Era Skilled Roofing ("we," "us," or "our") to you ("you" or "your"). By accessing or using the Site, you agree to these Terms. If you do not agree, do not access or use the Site.

Use of the Site

The Site is intended for your personal, non-commercial use. You may not copy, reproduce, distribute, transmit, display, publish, license, modify, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Site without our prior written consent. You may not use the Site in any way that could damage, disable, overburden, or impair it, or interfere with anyone else's use of it.

User Content

You may submit content to the Site, including text, photos, videos, or other materials ("User Content"). By submitting User Content, you represent that you have the right to submit it and that it is accurate, not confidential, and does not violate any law or contractual restriction. You retain all rights in, and are solely responsible for, the User Content you submit.

You grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, display, reproduce, distribute, modify, adapt, and publish your User Content for any purpose, in any form or media, without compensation or attribution to you.

We may remove any User Content from the Site at any time, for any reason, without notice.

Copyright Infringement

We respect the intellectual property rights of others. If you believe your work has been copied in a way that constitutes copyright infringement, please send us:

• A description of the copyrighted work you claim has been infringed
• The location on the Site of the material you claim is infringing
• Your address, telephone number, and email address
• A statement that you have a good-faith belief the disputed use is not authorized by the copyright owner, its agent, or the law
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf

SMS Messaging Terms

• Program description: New Era Skilled Roofing sends text messages to customers and prospects who opt in through our website forms or otherwise give express consent. Messages include appointment scheduling, inspection reminders, quote follow-ups, service updates, and, if you separately consent, promotional offers.
• Opt-in: You will only receive messages after you provide your phone number and check the consent box on our forms. Consent is not a condition of purchase.
• Opt-out: You can cancel the SMS service at any time. Text "STOP" to the number that messaged you. We will send one final message confirming you have been unsubscribed, and you will receive no further SMS messages from us. To rejoin, sign up again as you did originally.
• Help: If you have trouble with the messaging program, reply "HELP" or contact us at [Business phone] or [Business email].
• Message frequency: Message frequency varies based on your interactions with us.
• Rates: Message and data rates may apply to messages we send you and messages you send us. For questions about your text or data plan, contact your wireless provider.
• Carrier liability: Carriers are not liable for delayed or undelivered messages.
• Privacy: For privacy-related questions, see our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Termination

We may terminate your access to the Site at any time, without cause or notice, which may result in the forfeiture and destruction of all information associated with your use of the Site. All provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Estimates and Services

Quotes and estimates provided through the Site, by phone, or in person are based on information available at the time and may change after a full on-site inspection. Final pricing and scope of work will be confirmed in a written agreement.

Promotions and Financing

Promotional offers are subject to availability, may change without notice, and cannot be combined unless stated. Financing is subject to credit approval by third-party lenders.

Warranties and Disclaimers

Workmanship and manufacturer warranties are provided only as described in your written contract. The Site and its content are provided "as is" without warranties of any kind, express or implied.

Limitation of Liability

To the fullest extent permitted by law, New Era Skilled Roofing is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site.

Changes to These Terms

We may update these Terms at any time. Continued use of the Site after changes are posted means you accept the updated Terms.

Contact Us

New Era Skilled Roofing
[Business address]
Phone: [Business phone]
Email: [Business email]