Privacy Policy
Last updated: November 13, 2026
At New Era Skilled Roofing ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, submit a form, call us, or communicate with us by text message.
By using our website or providing your information, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Your name and contact details, including phone number, email address, and property address
- Demographic information such as postal code, preferences, and interests
- Details about your roofing project or service request
- Information provided through customer surveys or special offers
We may also collect technical data automatically, such as your IP address, browser type, domain name, access times, and referring URLs. This helps us operate and improve our website's performance and services.
How We Use Your Information
Your information may be used to:
- Respond to inquiries and provide quotes, estimates, and roof inspections
- Schedule appointments and send service updates
- Maintain internal records
- Improve our products and services
- Personalize your website experience
- Send promotional content and newsletters you have agreed to receive
- Conduct market research
- Provide access to site features and services
- Meet legal and regulatory requirements
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies help us track site usage, remember preferences, and personalize your visit. You can disable cookies in your browser settings, though this may limit some site functionality.
Third-Party Services
We may use trusted third-party providers to support our website and services, such as scheduling, payment processing, and customer communication platforms. These providers may collect data or use tracking technologies only to perform services on our behalf. We are not responsible for the privacy practices of third-party sites or services.
SMS / Text Messaging
If you opt in to receive text messages from New Era Skilled Roofing, we will use your mobile number to send messages about your inquiry, appointment scheduling, inspection reminders, quote follow-ups, and service updates. If you separately consent to marketing messages, we may also send promotional offers.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help.
- Consent to receive text messages is not a condition of purchase.
Information Security
We take the security of your information seriously. We implement appropriate physical, electronic, and managerial measures to protect your data from unauthorized access, alteration, or disclosure. No method of transmission over the internet is 100% secure.
Information Sharing
We do not sell, rent, distribute, or lease your personal information to third parties without your consent, unless required by law. Text messaging opt-in data and consent are never shared with third parties, as described in the SMS / Text Messaging section above.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of text messages at any time by replying STOP, and unsubscribe from emails using the link in any email.
Children's Privacy
Our website and services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
New Era Skilled Roofing
[Business address]
Phone: [Business phone]
Email: [Business email]